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How pajak bola Handles Your Personal Data

At pajak bola, we collect only the data we genuinely need to run your account, process payments through DANA, OVO, GoPay and QRIS, and keep your transactions secure…

Data collected transparentlyDANA, OVO, GoPay & QRIS transactions protectedAccount data retained per legal requirementRequest access or deletion anytimeSupport available 07.00–23.00 WIB
pajak bola How pajak bola Handles Your Personal Data
CONTACT OUR TEAM

Reach Us About Any Privacy Question

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our privacy support team is reachable every day from 07.

Live Chat Open the chat widget inside your account dashboard. Available daily 07.00–23.00 WIB. A privacy specialist picks up data-access and deletion requests within two hours during operating hours.
Email Support Send your request to our privacy address listed in your account settings. Include your registered phone number so we can match your identity and respond within one business day.
In-App Form Navigate to Account → Privacy → Submit Request on the mobile app or desktop site. The form auto-fills your account ID, reducing back-and-forth and speeding up the verification step.
HOW WE PROTECT YOU

Data Security and Your Account Rights

We apply layered security across every part of your account — from the moment you log in to the point your DANA or OVO withdrawal clears.

Encrypted Storage

All personal data — including payment method tokens for DANA, OVO, GoPay and QRIS — is stored with AES-256 encryption. We never store raw card or wallet credentials on our servers.

Cookie Control

You can review and withdraw cookie consent at any time through Account → Privacy Settings. Functional cookies required for login and payment flow cannot be disabled, but analytics cookies are optional.

Data Retention Period

Transaction records are kept for five years as required by Indonesian financial regulation. Account profile data is deleted within 30 days of a verified closure request, where local law permits.

Access Requests

You have the right to request a full export of the data we hold on you. Submit the request via the in-app form or email; we deliver a structured data file within seven business days.

Third-Party Sharing

We share data only with payment processors — DANA, OVO, GoPay, QRIS — and identity-verification partners strictly necessary to run your account. No data is passed to advertisers.

Policy Update Notices

When we update this Privacy Policy, we send an in-app notification and email to your registered address at least 14 days before changes take effect, so you always have time to review them.

Your Questions About This Policy, Answered

The questions below come directly from account holders who wanted to understand how their data is handled before and after they join pajak bola. If your question is not listed here, reach the privacy team via live chat between 07.00 and 23.00 WIB.

We collect your full name, email, phone number, date of birth and the payment method you choose — DANA, OVO, GoPay or QRIS. We also log your device type and IP address for security verification on every login.

We share transaction data only with the payment processor you select — for example, DANA or GoPay — to complete your deposit or withdrawal. No payment detail is shared with advertisers or unrelated commercial partners.

Profile data is removed within 30 days of a confirmed account closure request, where local law permits. Transaction records are retained for five years in line with Indonesian financial reporting requirements.

Yes. Submit a data-export request through Account → Privacy → Submit Request on the app or site. We deliver a structured file to your registered email within seven business days of verifying your identity.

Functional cookies keep you logged in and remember your preferred payment method. Analytics cookies track lobby navigation to improve the experience. You can disable analytics cookies anytime in Account → Privacy Settings without affecting your account access.

Contact live chat immediately — available 07.00–23.00 WIB. Our security team will freeze suspicious activity, run an access audit and send you a report within 24 hours. Change your password and review linked DANA or OVO wallet permissions as a first step.

We send an in-app notification and an email to your registered address at least 14 days before any policy change takes effect. You can always find the current dated version on this page at pajakbola.xyz/privacy-policy/.